Products

Where do our flowers come from?

Our bouquets are truly international! In order to ensure we offer the highest quality and freshest flowers, we buy them from only the most trusted suppliers worldwide. Our roses come from Ecuador and Colombia, and we receive flowers and foliage from Italy, Holland, France among other countries.

Why do you use mainly roses in your bouquets?

We'll always keep our signature collection of classic rose bouquets because of the classic and long-lasting nature of Roses. We are always looking for new ways to please our flower-lovers. We have several new collections on the horizon which include amazing seasonal flowers like peonies, tulips and ranunculus! Stay up to date on our social media :) For now, if you would like a break from roses, check out the mixed bouquets in our signature line.

Can I send a message along with my bouquet?

Yes the note is one of the most important parts! After you have selected your favorite bouquet, you will be given the opportunity to include a message for the recipient which will be hand-written on our specially designed stationary.

Delivery

Where do you deliver?

We deliver within the following zip codes in Houston and surrounding areas. Tip: use control + F or command + F to search your desired zip code quickly!

77002 -77099, 77201, 77302, 77327, 77336, 77338, 77339, 77345, 77346, 77354, 77355, 77357, 77362, 77365, 77373, 77375, 77377, 77379, 77380, 77381, 77385, 77386, 77388, 77389, 77396, 77401, 77406, 77407, 77417, 77418, 77420, 77423, 77429, 77430, 77433, 77435, 77436, 77441, 77443, 77444, 77445, 77446, 77447, 77448, 77449, 77450, 77451, 77454, 77459, 77461, 77464, 77466, 77469, 77471, 77473, 77474, 77476, 77477, 77478, 77479, 77481, 77484, 77485, 77488, 77489, 77493, 77494, 77498, 77502, 77503, 77504, 77505, 77506, 77507, 77510, 77511, 77514, 77515, 77517, 77518, 77520, 77521, 77523, 77530, 77532, 77534, 77535, 77536, 77539, 77545, 77546, 77547, 77554, 77562, 77563, 77565, 77568, 77571, 77573, 77575, 77577, 77578, 77580, 77581, 77583, 77584, 77586, 77587, 77590, 77591, 77597
77598

How soon do I need to order to ensure delivery on my desired date?

To guarantee your bouquet selection, please plan to order 5 business days in advance of delivery date. When possible, we will try to accommodate shorter order times and offer substitutions.

Do you offer same day delivery?

We offer same day delivery based upon the flowers available. The order deadline is 12:00 pm from Monday to Friday for same day deliveries. We also deliver on Saturdays and Sundays, but you must place your order by 12:00pm on Friday.

Can I choose a time frame for my flower delivery?

All deliveries are made between 9:00am and 6:00pm. However, most of our deliveries are made before 5:00pm. You are able to choose your preferred time frame at checkout.

What is the delivery fee?

Our delivery fee is included in the price of the bouquet :) We believe you should not have to pay extra for the hand-delivered experience that comes with our bouquets.

What happens if the recipient is not there?

All our bouquets automatically have a "signature release," which means that our bouquets can be dropped off without requiring a signature. In most cases, the delivery driver will knock or ring the bell, and if there is no answer, will leave the product somewhere safe at the delivery location. Please be sure to include your recipients' cell phone number in your order so that we may contact them with any questions during delivery, but don't worry we won't call in advance and ruin the surprise!

General

I made a mistake in my order. What should I do?

Please contact our Customer Service department (hello@blownawaybouquets.com) as quickly as possible, so that your changes can be taken into account before delivery. Please include the details of your order to help our staff process your request as quickly as possible.

Do you send a photo of the arrangement? When?

We'll send you the photo of the exact bouquet you ordered once it leaves our workshop. So, you'll get to see the arrangement and you'll know your bouquet is on its way!

Payment

What payment methods do you accept?

We accept Visa, MasterCard, American Express, and Discover credit cards. PayPal users can also pay with their PayPal account.

How do I know my payment is secure?

At Blown Away Bouquets, we take your security very seriously. Your payment is processed using the latest industry security standards. All transactions are carried out within a secure payment zone.

When is my credit/debit card charged?

After an initial security check has been successful, your full order payment is normally reserved within five or ten minutes. If there is a problem securing this authorization you will be notified on the spot and prompted to use another card. If there are problems with your payment there may be a delay processing your order. If we are unable to successfully process payment your order may be cancelled, however you will be notified of this via email or phone.